Last updated 11 November 2026

Shine Birth (Louise Thornton, Registered Midwife, Yackandandah VIC) respects your privacy. This policy explains what personal information this website collects and how it is handled, in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What I collect

• When you contact me by email or phone: your name, contact details and anything you choose to tell me.
• When you register or buy a ticket for an event on this site: your name, email address and payment. Payments are processed securely by Stripe, and I never see or store your full card details.
• When you use this website: Google Analytics uses cookies to collect information such as the pages you visit, your device type and your approximate location. It helps me understand how the site is used and does not identify you by name.

Bookings

Appointments are booked through PracSuite, the booking system used by Flourish Chiropractic in Albury, where I see clients. Information you enter there is handled under Flourish’s own privacy policy.

Health information

Anything you share with me in a session, including health information, is kept confidential and stored securely. It is used only to provide your care, and is not shared without your consent unless the law requires or allows it.

How I use your information

I use your information to reply to you, manage event registrations and provide my services. If you have asked to hear about upcoming events, I may email you from time to time, and you can ask me to stop at any time. I never sell or rent your personal information.

Other websites

This site links to other services, such as Humanitix for some events and PracSuite for bookings. They have their own privacy policies.

Cookies

You can block or delete cookies in your browser settings. You can also opt out of Google Analytics with Google’s opt-out browser add-on.

Access, correction and complaints

You can ask to see or correct the personal information I hold about you. If you have a concern about how your information has been handled, please contact me first. If you are not satisfied with my response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Contact

Email hello@shinebirth.com.au or call 0425 707 346.